Support Center

Get help with your Frenzium trading experience

Contact Support

For any questions or support requests, please email us at: support@frenzium.com

Frequently Asked Questions

How do deposits work?

Deposits are processed automatically through the Solana blockchain. Once you send SOL to your unique deposit address, it will be credited to your account after network confirmation.

How long do withdrawals take?

Withdrawals are typically processed within 10-30 minutes during normal operation. During high network congestion, it may take up to 48 hours.

How do fees work?

We have a fixed 1% trading fee, and zero fees on deposits and withdrawals.

How do I verify my account?

Account verification is automatic through email confirmation. Make sure to check your spam folder if you haven't received the verification email.